Offer Info
Current promotions — updated monthly.
🎁 July Offer
Xiaomi 17 Series Bundle
Buy Xiaomi 17 Series → get a free tablet. From £169, save up to £170.
Free GiftSave £170Accessory Bundles
Choose tablets, earbuds & more as free gifts. Bundles from £279.
Bundle Deal📱 Phone Benefits
Premium Access with Your New Xiaomi
Purchase & activate an eligible Xiaomi phone to unlock:
- 🎵 Spotify Premium — 4 months free (worth £52)
- 📺 YouTube Premium — 3 months free
- 🤖 Google AI Pro — 3 months free
Available on: Xiaomi 17 Ultra, 17, 17T Pro, 17T and other eligible models. Redeem via mi.com/uk/benefits.
Product Training
Tap a product for full details, specs & selling scripts.
Xiaomi 17 Series
Xiaomi 17 Ultra
Xiaomi 17
Xiaomi 17T Series
Xiaomi 17T
Xiaomi 17T Pro
Display Training
Display 4 Pillars
Standard Operating Procedures
Tap an SOP for full details, steps & quick checks.
📦 CPS Delivery
🎫 Store Manager Voucher Use
🤝 Handover SOP — Xiaomi Personal Setup
Q&A
Common customer questions — know these answers.
⌚ Xiaomi Watch 5 — iPhone Compatibility
- That's a fair question. Xiaomi Watch 5 runs on Wear OS by Google, which is designed to work with compatible Android phones, so iPhone pairing isn't supported on this model.
- The benefit of that is, if you use an Android phone, you get a fuller smartwatch experience — things like Google apps, Gemini on your wrist, Google Play apps, maps, payments and more.
- But if you're using an iPhone, I wouldn't recommend this one, because I don't want you to buy a watch that won't pair properly with your phone. A better fit would be Xiaomi Watch S5. It keeps that premium round watch design, works with iPhone, and still gives you strong health, sleep and fitness tracking. You won't get Gemini, but for everyday wellbeing and sports use, it's still a very capable choice.
🔥 Phone Overheating
Indeed the unusually warm weather in the past two days could be a potential cause of the phone overheating. Currently, the temperature is relatively high in summer, and the phone itself is a high-performance electronic device. During charging, navigation, taking photos and videos, playing games, downloading updates, enabling 5G, or long-term use, the processor and battery will generate heat. If the ambient temperature is high, the heat dissipation speed will slow down, and the phone will feel significantly hotter. This is a normal physical phenomenon and does not indicate a quality issue with the phone.
The phone has a built-in temperature protection mechanism. When the temperature is too high, the system may automatically reduce performance, limit the charging speed, or even temporarily disable some functions. This is to protect the safety of the battery and hardware, and the phone can continue to be used after the temperature returns to normal.
Advice for customers:
- Avoid using your phone for extended periods in direct sunlight
- Try not to play large-scale games or record videos for an extended period while charging
- You can temporarily close high-power-consuming apps to let the phone rest for a few minutes
- Use original or standard-compliant chargers and data cables
💳 Band 10 Pro — NFC Payment Support
Supports only Mastercard from the following card organizations:
- Curve UK Limited
- Monavate Limited
- Moorwand Ltd
Tip: If the customer's bank isn't listed, suggest Curve — it acts as a wrapper that lets you add any Mastercard/Visa card and use it via Curve's Mastercard on the Band 10 Pro.
📺 Display Training Questions
A. Spec Knowledge
- What are the four display training pillars for the Xiaomi 17 Series? (Clarity, Brightness, Colour, Eye Care)
- What clarity-related specs should colleagues remember? (HyperRGB, CrystalRes, PPI, refresh rate, bezel width)
- What brightness specs should colleagues remember? (3500 nits peak, Super Sunlight Display, 1-nit ultra-dim)
- What colour specs should colleagues remember? (DCI-P3, 68 billion colours, Original Colour Pro CMF 2025, Delta E<0.37)
- What Eye Care specs should colleagues remember? (TÜV Quadruple, 3840Hz PWM, 75% blue light reduction, 16,000 dimming levels)
B. Customer Benefits
- What is the customer benefit of Clarity? (Razor-sharp text, effortless scrolling, edge-to-edge display)
- What is the customer benefit of Brightness? (Readable in any lighting, stunning HDR, comfortable in darkness)
- What is the customer benefit of Colour? (True-to-life colours, accurate shopping, natural photos)
C. In-store Demo
- How should colleagues demo Clarity in store? (Open BBC News for text sharpness, Instagram for scroll smoothness, show 1Hz reading mode)
- How should colleagues demo Eye Care in store? (Show low-brightness flicker test, enable Reading Mode, demonstrate circadian scheduling)